Individual Course Purchases
When a student signs-up for a class, integrativerehabpractice.com and it’s parent, Embody Your Mind, LLC, charges their credit card at the time of signing up/registering for the class. Students may request a refund or credit, minus a processing fee of $20, within 24 hours of enrolling. If after 24 hours, and minus a processing fee of $50, students may request a refund or partial credit in certain circumstances, considered on a case by case basis, up until 14 days after the date of their class (refund request period). After this time, no refunds will be issued.
Requesting a Refund
To request a refund or a partial credit per these guidelines, please send an email to embodyyourmind@gmail.com describing your situation and reason for the request; include your username and purchase confirmation number included in your receipt or email confirmation and the reason for your refund. Refunds may be sent/returned via credit card or by mail, at the sole discretion of Embody Your Mind, LLC.
The determination of a credit or refund will be based upon the guidelines described, including consideration of the extent of use/access of the course materials in the specified time frame, according to our sole discretion. All determinations by integrativerehabpractice.com and/or embodyyourmind.com of the amount and terms of such refund or credit are final.
If your refund request is sent after the refund request period, you will no longer be able to receive a refund of the fees you have paid or a credit on future services.
Technical Difficulties
Difficulties with technology are common and occur due to a variety of reasons. We have chosen a high quality platform for delivery of online education and do not expect challenges. However, they do sometimes occur. If you are having technical difficulties on a consistent basis, please reach out and we will try to help you with a solution. If it cannot be resolved, consideration for a refund/partial refund will be explored.